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Welcome to Disk Depot

Privacy & Cookies

Use of Cookies

The site uses cookies to help distinguish you from other users and keep a track of necessary details, such as what you have in your shopping basket. We also use cookies to help improve the browsing experience and to tailor the site based on your browsing history.

Third party cookies are also used as follows
- Some from Google are used to help us track and analyse use of our website
- Twitter cookies associated with the website may also be set as a result of the included Twitter feed
- Facebook cookies associated with the website may be set as a result of the included Facebook gadgets on various pages
Disabling acceptance of the above third-party cookies should not affect operation of the site. Please note that you will still have to accept cookies from your chosen payment provider (selectable at the checkout) in order to complete a payment. This will take place on their website. Disk Depot cannot be held responsible for the operation of other websites, such as this.

Note that many browsers, including Firefox, permit the management and restriction of cookies.

Please note that we cannot guarantee the correct operation of the site if you choose to disable all cookies. At a minimum, you will have to permit cookies for the domain in order to place goods in your basket and make an order. It will also be necessary to permit necessary cookies for the site of the payment method you choose (e.g. SagePay, PayPal, Nochex, etc.)

Your continued use of the site and acceptance of such cookies after having been notified of, or having read, these terms, constitutes acceptance of this agreement.

Data Protection and Privacy Policy

Information we may collect from you

We may collect and process the following data about you:

    Information that you provide in order to make a purchase or use any other services via this Site
    Information you provide in order to enter a competition or promotion via this Site, complete a survey, or if you report a problem with this Site
    If we ask you for your contact details for future marketing use, although you have the option to opt-out of such use
    Details of transactions you carry out through this site and of the fulfilment of such transactions
    Details of your visits to this Site (including, but not limited to, traffic data and location data) whether this is required for our own purposes or otherwise, and the resources that you access.
    If you contact us, we may keep a record of your email or other correspondence

IP addresses

We may collect information about your computer including, where available, your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA that work for us or for any of our suppliers.  By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our servers. Payment transactions are made via third-party payment providers who use SSL technology. We do not hold your credit, debit or payment card details ourselves, and only the informatin necessary to confirm your payment has been successful (including amounts and addresses) is passed to us by this third-party.  Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential.  We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure.  Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site and any transmission is at your own risk.  Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

We use information held about you in the following ways:

    To ensure that content from our Site is presented in the most effective manner for you and for your computer.
    To carry out our obligations arising in connection with any contracts entered into between you and us, or between you and a third party supplier.
    To allow you to participate in interactive features of our service, when you choose to do so.
    To notify you about changes to our service.
    To provide you with information and offers that we or selected third parties feel may interest you.
    To carry out customer care enquiries and market research about services you book or enquire about.

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

If you do not want us to use your data for marketing purposes, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.

Disclosure of your information

We may disclose your personal information to workers within Disk Depot Ltd., to relevant third parties who may fulfil part or all of the services or products you are receiving or arranging via the site, to Government bodies and other authorities to whom we are legally obliged to pass your data (e.g. border agencies of countries you intend to visit) and to relevant third parties for the purpose of fraud protection and credit risk reduction.

Your rights

You have the right to ask us not to process your personal data for marketing purposes.  We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.  You can exercise your right to prevent such processing by ticking/unticking certain boxes on the forms we use to collect your data.  You can also exercise the right at any time by writing to:  The Data Management Department, Disk Depot Ltd., 16 Union Street, Dundee, DD1 4BH.

Our site contains links to and from the websites of our principals, suppliers, advertisers and other third parties.  If you follow a link to any of these other websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies or for these third party websites.  Please check these policies before you submit any personal data to these websites.

Access to your personal data

The Data Protection Act 1998 gives you the right to check that your personal data is being processed lawfully ("subject access right").  Your subject access right can be exercised in accordance with the Act.  Any subject access request must be made in writing to:  The Company Secretary, Legal & Compliance Dept., Disk Depot Ltd., 16 Union Street, Dundee, DD1 4BH. We reserve the right to charge a fee of up to £10 to meet our costs in providing you with details of any personal data we hold about you.

Changes to our privacy policy

We reserve the right to update or alter this Privacy Policy from time to time without notice to you.