Enquiries
If you have a problem or query with regards to a product or order, let us know here.
Enquiries |
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Send an enquiry
You can send us a general enquiry, or if you need help regarding an existing order, product or service then log a Trouble Ticket. Give us a detailed description of your query and click "Submit".
View Your Ticket
Already logged a Ticket? Enter the details below and click "View" to open up your Ticket and view our responses.
Your Ticket Number is printed on your Trouble Ticket Reciept Email.
Returns / Product Enquiries
If you would like to write to us, collect an order or return an item to us (please contact us before returning an item) you can do so at the following address:
Disk Depot
13 Barlow Park
Pitkerro Industrial Estate
Dundee
DD5 3UB
If you would like to contact us with a pre-sales enquiry, require help using our website or advice you can do so on 08454 90 80 70. Please note we cannot process telephone orders, all orders must be placed through our website. If you have a query regarding an existing order, warranty return or require technical support, please use the contact us form above. A dedicated member of staff from our customer care team will be assigned to your query and you'll receive a faster resolution to your problem.